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How to Read Predictions

Purpose

Understand what each prediction means so you can prioritize attention and act appropriately.

What a prediction typically includes

  • Title: short name of the potential upcoming issue.
  • Probability scores:
  • AI probability: an AI-based confidence that this issue is likely to occur next.
  • Statistical probability: a data-based value derived from historical frequency (no AI interpretation).
  • Actions:
  • Help: opens matching guidance suggestions
  • Analysis: opens historical error analysis
  • Ignore: available only if your role allows ignoring messages

Prediction cards

Many deployments show prediction cards with a visual hierarchy:

  • the highest-probability item is highlighted (often a "primary" card)
  • additional predictions can be selected from a chart and shown as secondary cards

Card colors and exact behavior can vary by deployment.

Example (names and layout may vary by deployment):

AI prediction cards showing probability scores and action buttons

Error prediction chart

A bar chart may appear below the cards to compare potential upcoming issues.

Depending on your deployment, the chart can show:

  • statistical probability vs. AI recommendation (often using different bar colors)
  • the currently selected prediction (highlighted)
  • exact probability values on hover or tap

Best practices

  • Treat predictions as guidance, not an automatic decision.
  • Use the Analysis view to validate whether the prediction matches historical behavior.
  • Use Help when you want to look for existing guidance before drafting a new procedure.

Troubleshooting

  • A prediction does not make sense -> Filters/machine selection mismatch or data patterns changed -> Verify machine and time range, then re-check -> Escalate with the prediction title and selected machine
  • Probabilities look inconsistent -> Different probability types are shown (AI vs statistical) -> Compare both values and use Analysis for context -> Escalate if values look obviously wrong for known machine behavior