Ignore Messages

Purpose

Ignore messages hides selected errors and warnings from dashboards, analyses, and AI predictions for a specific machine.

This affects how data is displayed and analyzed, but does not change the machine's behavior or safety functions.

Steps (ignore a message)

1. Open Settings > Machines.
2. Select the machine.
3. Open Ignore messages.
4. Select Errors or Warnings.
5. Search for the message by index or text.
6. Mark the message as ignored (toggle).

Steps (restore a message)

1. Open Settings > Machines > [Machine] > Ignore messages.
2. Find the message and turn off the ignore toggle to restore it.

What users see

• Tabs for message type (Errors / Warnings).
• Search bar and paging controls.
• A list of messages with an ignore toggle per row.
• Optional bulk actions (for example ignore all messages on the current page).

Example (names and layout may vary by deployment):

When to use this

Ignoring messages is useful for analytics when messages:

• occur frequently but are not relevant for performance/availability analysis (for example: "door open" during planned cleaning)
• are derivative/secondary messages that add noise

Best practices

• Keep the ignore list small and review it periodically.
• Coordinate with maintenance/quality before ignoring messages that might indicate a real issue.

Troubleshooting

• A message still appears in analytics -> Not ignored or wrong machine selected -> Verify machine selection and ignore status -> Escalate with the message index and machine name