Harro Digital Manual¶
Welcome to the customer manual for Harro Digital.
Harro Digital is an on-premise production assistant that turns machine data into real-time insight, alarms, and reports.
This manual focuses on end-user workflows: what users click, what users see, and what happens next.
Getting Started
Install the app and complete your first login.
How to Use It
The improvement workflow: where to invest for maximum impact.
Using the App
Monitor systems, analyze data, and manage settings.
Common Tasks
Quick how-tos for day-to-day workflows.
Troubleshooting
Resolve common issues with clear escalation paths.
Release Notes
Track customer-visible changes by version.
What is Harro Digital?¶
Harro Digital continuously monitors connected machines, detects anomalies, and helps your team respond with clear next steps.
It runs within your environment and is designed for high responsiveness and operational independence.
Key capabilities¶
| Capability | Description | Where to start |
|---|---|---|
| Live monitoring | Real-time visibility into machines, sensors, and key KPIs. | Dashboard |
| Alarms | Detect and manage machine alerts with clear escalation. | Alarms |
| Reports and analytics | Review trends and export results for review and reporting. | Reports |
| Guided instructions | Follow structured steps during troubleshooting and recovery. | Troubleshooting |
| Security and access control | Use role-based access and secure data handling. | Settings |
Who this manual is for¶
| Role | Purpose | Typical goals |
|---|---|---|
| Operator | Monitors machine performance and responds to alerts. | Keep production running and act on alarms. |
| Supervisor | Oversees KPIs, efficiency, and shift performance. | Coordinate team actions and improve performance. |
| Maintenance staff | Investigates issues and performs preventive maintenance. | Reduce downtime and improve equipment reliability. |
| Stakeholders and evaluators | Reviews outcomes and operational value. | Understand use cases and results. |
How to use this manual¶
- Use the top navigation tabs and left sidebar to browse sections.
- Use the search bar to find a specific topic quickly.
- Documentation is versioned. Switch versions using the version selector (top-right).
- Each page aims to follow a consistent structure:
Purpose,Steps,What users see,Best practices,Troubleshooting.
Support and legal¶
- Support: harro-digital@hoefliger.de
- Legal: Impressum
Conventions used in this manual¶
- Menu path notation: Menu > Submenu > Button
- Troubleshooting notation: Symptom -> Cause -> Fix -> Escalation