Analyze Message Popup¶

Purpose¶

Use the analyze message popup to drill into a specific error, warning, or scrap-related message directly from a chart or list widget.

It combines data-driven analysis, AI-supported guidance, and the ability to ignore messages (if permitted).

In a dashboard widget (Pareto, history list, live alerts, timeline), select a message entry.
Choose an action:
Analyze message: statistical evaluation and event history
Get help: guidance based on linked instructions (if available)
Ignore message: hide message from future analyses (if permitted)

Message analysis popup opened from a widget

The full analysis modal shows the message details and history:

Full message analysis modal

Depending on message type and permissions, you may see:

An action selection view (analyze / get help / ignore).
An analysis view with:
max/min/average and standard deviation of durations
an occurrence table with timestamps and durations
"time until next appearance" intervals (if available)
pagination controls (page size and navigation)
A help view that can show:
exact instruction matches
similar instruction matches
no match found (with an option to create new guidance if permitted)
In timeline-based popups, tabs for Errors and Warnings and previous/next chevrons to move through neighboring items.
An ignored-messages accordion when the selected series contains ignored entries.

If a message is ignored:

Ignored messages can be reviewed or restored via:

Use Analyze message to understand recurrence and durations before escalating.
Use Get help for standardized corrective actions.
Do not ignore safety-critical messages. Align with your site policy.

Actions are missing -> Missing permission or message type does not support the action -> Ask an admin to review your role -> Escalate with a screenshot and message index
A message disappeared from dashboards -> It was ignored -> Restore it in Settings > Machines > Ignore messages -> Escalate if you cannot access machine settings